How Virtual CIO can help clients in resolving problems they face related to IT?

Virtual CIO follows a unique framework developed by them and refined based on their engagement with various clients for the past five years. The framework was developed based on standard frameworks like TOGAF, ITIL and COBIT.

The framework contains a 7 step process as listed below:

• IT Maturity Analysis
• Business Architecture
• Information System Architecture
• Solutions Blueprint
• Migration Planning
• Change Management
• Implementation and Governance

The deliverables can be classified into the following buckets:

• Business Process Analysis and identification of key processes that has maximum impact on the business in terms of Top Line and Bottom Line.
• Designing a flexible and comprehensive process maps as a matrix of functional flow supported by existing business applications.
• Creating an IT strategy that adheres to the projected business plan and catering to required process automations
• Identifying solutions that needs to be part of the overall IT strategy with a defined budget and cost benefit analysis.
• Defining a project plan considering the existing IT environment and augmenting the capability of the internal team.
• Preparing the users and internal IT team to handle the changes expected from the proposed solutions
• Incorporating SLA’s to third party service providers and providing for performance indicators to be measured for internal resources

                                    The Virtual CIO acts as an extended internal resource in sync with the business realities and capable of preparing a possible technology solution that can either reduce cost, improve margin or completely disrupt the way in which business is conducted. Virtual CIO ensures paramount importance to the culture, values and goals of the client organization thereby protecting the interest of all the stakeholders.

The benefits of the organization can be summarised as:

• Cost advantage–Pay per use in lieu of dedicated resource.
• Resource availability–Service on demand based on agreed terms.
• Catalyse business–Increased visibility of the value chain and improved yield through optimized processes in sync with defined business plan to achieve organizational goals.
• Compact incidents–Documented Business Continuity and Disaster Recovery Plans for faster resolution of impacted operations and IT Policy definition for proactive monitoring of Information assets to avoid incidents.
• Expert mentoring–Train available resources to perform modified tasks and create key performance indicators to measure the services to internal customers.
• Leverage vendors–Defined Service Level Agreements and negotiated prices to extract the best from the technology vendors.